Our shop currently ships to Singapore,
Ontario (Canada), and Hong Kong. If you are from other areas and you are interested in our products, let us know.
In accordance with the weight limit
set by our delivery service provider, the maximum weight per order is 2 kg. If the
total weight of your shopping cart exceeds 2 kg, please split it into orders
of / within 2 kg.
Hong Kong customers can choose to
have their goods delivered to a local post office of their choice (except mobile post offices) for their collection or directly to home. Both services come with tracking and are
provided by Hong Kong Post. The applicable shipping fee, based on the estimated
weight, is added to the order total during check-out. The shipping fee for
delivery to a local post office is cheaper and customers can pick up goods at
their convenience upon receipt of the notification SMS from Hong Kong Post. In
either case, if customers fail to receive or pick up delivered goods within the
allowed time limit, any extra fees incurred as a result will be borne by them.
Generally around 7 to 15 days after
payment for our processing plus 1 to 2 postal working days for delivery to
shipping address (may take a little longer in the event of product supply or
transportation problems, in which cases we will notify affected customers)
How to Select Delivery to Post
To select delivery to a post
office, please fill in the name and code of the selected post office in the
shipping address field during check-out. Click here to see the list of local
Shipping service with tracking is
provided by Hong Kong Post’s e-Express Air Mail Service. The shipping fee for
an order is calculated based on the estimated order weight and the shipping
destination. The applicable shipping fee is added to the order total during check-out.
In the event that customers fail to receive or pick up delivered goods within
the allowed time limit, any extra fees incurred as a result will be borne by
Generally around 7 to 15 days^
after payment for our processing plus 9 to 16 working days (excluding Sundays
and public holidays) for delivery to shipping address (subject to flight
availability and progress of customs clearance and aviation security check)
It may take a little longer in the event of product supply or transportation
problems, in which cases we will notify affected customers.
Tax and Duties:
We do not collect taxes from
customers. However, please be aware that taxes, duties and other fees may be
charged / required by the government authority of the destination country which
customers are responsible to pay themselves. You may refer to our summary of information
regarding such additional charges, which is for information purposes only. We
do not warrant its completeness, timeliness or accuracy. The actual amount to
be charged is subject to the relevant government authority’s determination.